Frequently Asked Questions

Hot Chocolate Gifts & Subscriptions
How much is delivery?

For UK customers it is absolutely nothing when you are a Hot Choc Club subscriber. As a Hot Choc Club member we take care of that, all you pay is your monthly amount.

What exactly do I get each month?

Each month you will get a luxurious box of hot chocolates delivered to your home or place of work.  Depending on the plan you choose you will get a selection of yummy new hot chocolates to try and as always a special treat from us to you.  How many hot chocolates you get will depend on the plan you have selected. See our plans here >

When will I get my hot chocolate?

You should get your hot chocolate around 12th of each month give or take a few days depending on holidays. We will always drop you an email to let you know when it is on its way.

How much hot chocolate will I get?

This all depends on the subscription you choose but you will usually have:
• Small Classic and Variety – 5 cups + a special yummy treat
• Medium Classic and Variety – 10 cups + a special yummy treat
• Large Classic and Variety – 14 cups + a special yummy treat

How do you know which hot chocolates to send me?

By selecting either a classic or variety box tells us your hot choc preferences.  Selecting the classic box indicates you prefer the timeless classic tastes of milk, white & dark hot chocolates and we will select some of the finest hot chocolates for you to sample.  By selecting the variety option we know you are open to trying new flavours and will ensure you have a selection of luxury hot choc flavours to sample.

How is it different from buying hot chocolate from the supermarket?

It is very different. Most supermarkets generally only stock a small selection of mainstream hot chocolates in full size packs.  Our concept is different it allows you to try luxury hot chocolates which you wouldn’t usually find in your local supermarket and it also allows you to sample different ones without committing to buying a full size pack.  We work hard to ensure we bring to you the best, luxury hot chocolates we can find and work with suppliers who are equally as passionate about hot chocolate as we are.

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